Let us handle the hard stuff. Explore optional services to help you get started, stay supported, and make the most of your software.
One-time extension
Extend standard product support for one licensed product with a one-time purchase.
One-time services
For customers who want hands-on help installing or updating a Qdev Techs product on compatible hosting.
Product support is available for lawful deployments that comply with our TOS and licence terms.
FAQ
Yes. Envato purchases retain the support period shown with the order. Direct licences include six months, with an optional one-time extension available.
A one-time service covers either installing one licensed product or applying one supported update, including agreed compatibility checks, configuration, and smoke tests.
No. Hosting selection, server administration, DNS, email, payment, and storage setup remain outside the scope of installation and update services.
It continues standard support for one licensed product, covering product guidance and troubleshooting—not installation, hands-on updates, or custom development.
Each extension is assigned through the customer portal to one licensed product and its registered installation. One-time services are scoped the same way.
No. It is a one-time purchase with no automatic renewal. You can purchase another extension if you need more support after it expires.