Setup assistance
Product Installation
For customers who want hands-on help installing a licensed Qdev Techs product on compatible hosting.
Request installationHands-on product services
Request installation, update assistance, or custom work for a licensed Qdev product. Every request is reviewed and quoted before work begins.
Update assistance
Product Update
For customers who want help applying an eligible product release to an existing licensed installation.
Request an updateCustom work
Need something custom?
For custom requests, send us a few project details so we can better understand the scope and suggest the best next step.
- Project docs or specs
- Estimated project timeline
- Estimated project budget
- Target product and current version
Installation, product updates, and custom work are requested directly. We will confirm scope, availability, price, and timing before work begins. These services are not sold or processed through Paddle.
Common service questions
How are services arranged?
Send a request first. We will review it and confirm the scope, availability, price, and timing with you before work begins. These services are not purchased through Paddle checkout.
What does Product Installation cover?
It covers installing one licensed product on compatible hosting, including agreed compatibility checks, basic configuration, and smoke tests.
What does Product Update cover?
It covers applying an eligible Qdev Techs release to one licensed installation after reviewing its current version, hosting compatibility, and any relevant custom changes.
Do installation or updating include infrastructure management?
No. Hosting selection, ongoing server administration, DNS, email, payment, and storage setup remain outside the standard scope unless agreed separately.
Can you work with a customized product?
Possibly. Include the current product version and a summary of your changes so we can review compatibility before confirming the scope.
What should I include in a custom-work request?
Share the product and version, project goals or specifications, preferred timeline, and an estimated budget. That gives us enough context to suggest the best next step.