Setup and care services

Let us handle the hard stuff. We can assist with product deployment for an additional fee, whether you are using a new environment or an existing one.

Install & launch

Installation

For customers who want hands-on help getting a Qdev Techs product installed and ready to launch.

  • Existing hosting setup path
  • Full launch setup path
  • Product installation
  • Configuration and smoke checks
View setup packages

Care plans

Support & Updates

For customers who want priority guidance, maintenance help, and optional update assistance after purchase.

  • Priority responses
  • Configuration guidance
  • Update assistance
  • Maintenance direction
View support plans

Custom work

Need something custom?

For custom requests, send us a few project details so we can better understand the scope and suggest the best next step.

  • Project docs or specs
  • Estimated project timeline
  • Estimated project budget
  • Target product and current version
Contact us

FAQ

Common service questions

Is marketplace item support still included?

Yes. Product purchases still include the standard marketplace item support terms. These services are optional extras for setup, launch, maintenance, and priority help.

Does setup include hosting or domain costs?

No. Hosting, domains, email providers, payment gateways, storage providers, and other third-party services are paid directly by you to those providers.

Do you buy the domain or hosting for me?

We can guide you through the process, but the accounts should stay under your ownership so you keep control of billing, access, and long-term operations.

Does Premium Care include custom development?

No. Premium Care is for support, updates, and maintenance guidance. Custom features, redesigns, and integrations are quoted separately when available.

How many installations are covered?

Unless agreed otherwise, setup and care services cover one Qdev Techs product installation.

Can I cancel premium support?

Yes. Once Lemon Squeezy subscriptions are enabled, premium support plans will be cancellable through the subscription billing flow.