Qdev Techs

Support plans

Choose a care path for priority guidance, maintenance help, and optional update support.

Priority guidance

Base Support

For customers who manage their own installation but want faster help.

  • Priority responses
  • Configuration questions
  • Launch guidance
  • Help understanding docs and updates
  • Product usage support beyond the standard queue

Does not include hands-on server work, updates, or custom development.

Choose Base Support

Support & updates

Premium Care

For customers who want priority support plus maintenance help.

  • Everything in Base Support
  • Update assistance
  • Basic post-update checks
  • Maintenance guidance
  • Higher priority handling

Scope is limited to supported Qdev Techs products and one installation unless agreed otherwise.

Choose Premium Care

After checkout, you can redeem the support plan in the customer portal and attach it to the product license you want covered.