We are working on a connected set of improvements for customers: direct purchases through our own store, tighter customer-portal integration, and clearer optional setup and support paths.
The direct store is not live yet. Products currently remain available through their listed CodeCanyon pages while we complete the payment-provider approval and integration work.
Direct purchases are in progress
Our goal is to let customers purchase eligible Qdev Techs products directly and connect billing, downloads, licence details, and support coverage to the same account experience. We will announce availability when checkout is ready.
The customer portal
The portal is the central place for existing customers to manage products, licences, support, and product resources from one dashboard.
- Create and track support requests (Markdown, images, and video).
- Access to your products, support status, documentation, changelogs, and licenses.
- Connect existing Envato purchases to your Qdev account.
- Receive email and push notifications for ticket activity.
- Two-factor authentication for extra account protection.
Preparing setup and support options
We are also refining two product-related service paths: optional installation assistance and one-time product support extensions.
Installation is intended for existing licence holders who want help preparing a Qdev Techs product for launch. A support extension continues standard product guidance and troubleshooting for one licensed product.
These options are still being reviewed and are not yet available through direct checkout. Final scope, availability, and purchasing details will be announced when ready.